An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

We offer a wide variety of customizable products, including:

• Embroidered towels and blankets

• Personalized sublimation tumblers and mugs

• Custom t-shirts (vinyl, sublimation, and embroidery)

• Quilted blankets

• Satin pillowcases

• Hats, keychains, and more!

You can place a custom order directly on our website by selecting the product you’d like to personalize, uploading your design, and choosing from the available options like size, color, and material. You can also contact us via complete customs tab, email or chat for bulk or special requests.

We offer a range of printing methods, including:

• Embroidery: Ideal for towels, blankets, hats, and polo shirts.

• Sublimation: Perfect for tumblers, mugs, t-shirts, and more.

• Heat Transfer Vinyl (HTV): Great for t-shirts and other apparel.

• Image Transfer: Suitable for colorful and detailed designs on apparel.

Our typical turnaround times are:

• Embroidery and Quilts: 5-10 business days

• Sublimation & Vinyl Products: 1-3 business days

• Bulk Orders: Processing times may vary depending on the size and complexity of the order. We will provide an estimated completion time when you place your order.

Yes! We welcome bulk and corporate orders for embroidered, sublimation, or vinyl products. For large orders, we offer competitive pricing. Please contact us directly to discuss your specific needs and to get a quote.

We offer several shipping options, including standard and express delivery via USPS. Shipping rates are calculated based on the weight and size of your order. Free shipping is available on orders over a certain amount. You can view the shipping options and rates at checkout.

Due to the personalized nature of our products, we generally do not accept returns or exchanges on custom items. However, if there’s an issue with your order (such as a defect or incorrect customization), please contact us within 7 days, and we will do our best to resolve the issue.

We recommend uploading high-resolution files in PNG, JPEG, or SVG format, depending on the type of product. For sublimation or vinyl designs, please ensure your file has a transparent background. In some instances we will offer to do the graphics for you, which may attract an additional cost.

Yes, for custom orders, we offer a digital proof of your design before we begin production. You will receive an email with the proof, and once approved, we will proceed with printing.

Yes, we offer gift wrapping for select products. You can choose this option during checkout by making a note, and we’ll ensure your gift arrives beautifully packaged and ready for any occasion.

• Sublimated Tumblers: Hand wash only, avoid dishwashers to preserve the design.

• Embroidered Towels & Blankets: Machine wash on gentle cycle, avoid bleach, tumble dry on low.

• Vinyl Printed T-Shirts: Turn inside out before washing, wash in cold water, never apply direct heat and tumble dry on low.

Currently, we offer shipping within the U.S. For international shipping requests, please contact us directly, and we will do our best to accommodate your order.

You can reach us via email, live chat on our website, or through social media. We strive to respond to all inquiries within 24 hours.